Feature / Auto replies
Answer the same question once. Forever.
Keyword, first message, after hours. A rule replies instantly, with the customer's name in it.
New rule
ActiveSave
Kopi Senja
1
Triggers that fit
Every message, first message, keywords, regex or outside business hours.
2
Personal by default
Insert variables like the customer's first name into any reply.
3
Then what?
Tag the chat, set a cooldown, or leave it to AI or the team.
How it works
- 1
Name the rule
Give it a priority: the lowest number runs first.
- 2
Pick the trigger
Keywords, first message or business hours.
- 3
Write the reply
Text, files and variables. Test it, then save.
More features
FAQ
Questions, answered.
Your customers are already chatting. Answer them.
Free to start. Link a channel in a minute.