Feature / AI agents
An agent that knows your shop, and when to stop.
Give it your files and a persona. It answers, cites the source, and hands over to a person when it should.
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SettingsKnowledgeToolsBehaviour
menu.pdfAdd knowledge
Hand over when stuck
RinaAI answering
1
Grounded answers
It reads the knowledge you add: files and markdown.
2
Your voice
Persona name, style and language, matched to the customer.
3
Clean handoff
When it's stuck or asked for a human, it passes the chat to your team.
How it works
- 1
Create the agent
Name, persona, style and language.
- 2
Add knowledge and tools
Files it reads, actions it may take.
- 3
Make it the handler
On a channel, or on one conversation.
More features
FAQ
Questions, answered.
Your customers are already chatting. Answer them.
Free to start. Link a channel in a minute.